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To Whom It May Concern,
My company, Sharing the Bread, Inc., is a seventeen store franchisee of Jersey Mike’s Subs in southeast Michigan. We began using the services of Metro Food Safety and Darlene Cairns in 201S to conduct Food Safety certifications as part of our Management Training Program. Prior to this we had used a self- study program and an in-house test proctor. This method yielded less than desirable results as there was no direct instruction from a qualified educator. Darlene and Metro Food Safety were a great alternative for us. The approach taken by Metro creates and environment for success with pre-study materials, in class instruction, and immediate test results. Since we began using Darlene’s company our success rate has increased to almost 100% passing. Our team returns from the classes with knowledge that they retain. As a busy business owner I appreciate the time Darlene and Metro Food Safety save me by handling the food safety training for me. I would highly recommend Metro Food Safety to anyone in need of quality education in food safety.
Senior Vice President – Franchisee Sharing the Bread, Inc. dba Jersey Mike’s Subs – View Actual Letter
“The way that you taught the class was very understanding. With the different forms of learning, the material you provided in advance, helped in many ways. Also, the registry for the class was very easy. It was not a hassle trying to figure out who I need to contact to take the class. “
-Victoria Pesta, MCCC Culinary Arts
“My sincere thanks to Food Safety of Michigan for making the process of “ServSafe” certification painless. Darlene is an amazing coach!! Her approach to training our team was instrumental in getting our managers certified. She offers flexible schedules. I am fortunate to have her as our business partner in taking our team to next level. “
-Ravinder Saini, Tim Hortons
“Your class was very easy to understand especially the power point presentation. You made the class challenging and not boring. Great job, keep up the good work.”
– Dean Davis, Holy Macros
“Thank you so very much. This is the first time, in a long time, that my stores have been encouraged about the ServSafe certifications. Rave reviews to you from my players as they felt that you actually “taught” the class. The ones that had taken the class before were terrified to retake it (but all were very impressed by your effort). Thank you again, and I will be in contact with you probably by next week for the next round of contenders.”
– Debi Anderson, Tim Hortons
“I wanted to thank you for conducting the ServSafe class for my staff and myself. I certainly appreciate completing the class in one day. It kept it fresh in all of our minds, instead of taking 2-3 hours once a week for several weeks. It is also great to have the exam results right away and to leave with a certificate! I want to compliment you on conducting a very professional, yet casual class. We all felt very comfortable, but learned a lot!! Having refreshments and lunch was a very pleasant bonus!”
– LaVon Larson, Aramark
“We could not be more pleased with the training and education our staff receives from Food Safety of Michigan. The one day course that Darlene and her staff provides makes us successful in our handling of food safety.”
– Maureen Finnigan, Tim Hortons Multi Unit Franchise Owner
“The class was wonderful. It’s so nice, I use the knowledge daily. “
– Vickner Foods, Tiffany
“Thanks for helping us out with the class. It was a great success and the Managers really enjoyed it.”
– AMC Forum 30, Matt P.
“Darlene was an excellent instructor as well as she had a great energy about her. She cared for her students and wanted to see us succeed not only on our exams but in our careers as well. She was concise and very well organized and made the learning of food safety not only more understandable but enjoyable as well. I would highly recommend her to anyone that is looking to take a serve safe certification.”
– Designer Dough, Mary K.
“I would greatly attest to Darlene’s customer service, care for her students and terrific instruction! Every person I have sent to Darlene has passed the exam! Thanks Darlene!”
– Charter School Partners, Renae B.
“Darlene is a great teacher. She provided us with a study guide before the class started and let us know to review it, which helps out a lot during lecture. During class, she goes over important points and explains everything in detail. There was also a practice test that you can take which gives you a feel of what the test will be like. Although the class was long, we were able to take multiple breaks and it went by quick. The cost of the class was the cheapest I found after doing research. I would definitely recommend Darlene for anyone who has to take the food certification class. She is a great teacher.”
– City Side Market, Fady C.
“Darlene, it was a pleasure to work with you. Thank you for your always prompt response to all my questions in setting up the training class. I look forward to working with you again in the future. Thank you.”
– Fitzgerald Public Schools, Susan B.
“Darlene, I appreciate you taking the time to follow up with us. We were very pleased with the flexibility and structure of the ServSafe training course. It was extremely helpful to have the training resources ahead of time and prepare our staff accordingly. We also appreciated your instructional style, which truly helped to ensure the success and required completion of the course. We will love to work with you again in the future!”
– Fitzgerald Public Schools, Allison S.
“The two managers that attended the class both had very positive things to say. Said the class was straightforward and very easy to understand. They said that you were very courteous and professional. They mentioned that we should continue to use your services in the future when we need recertification. Thank you.”
– GM 37 Ocean Prime, Greg S.
“My experience for the class was all positive. It was easy and well put together.”
– Gold Cash Gold, Josh S.
“Everything has been great! You have made it very easy to sign up for classes and work around schedules along with helping the students.”
– Jet’s America Corporate Office, Julie S.
“I spoke with my two General Manager’s who attended your training and both felt the instruction was excellent. They both wish they had scored better on the test but understand that perhaps they needed to study up a bit more beforehand. I will definitely look to utilize your company again in the near future as my company continues to grow.”
– Jersey Mike’s Subs, Bill B.
“I just wanted to tell you what a GREAT experience we had in your ServSafe Class! Over the years I have taken many classes and I must say this one was the least stressful one to date! I love that we were able to complete the whole process in ONE day and not by going to class three or four times. The smaller class size made it easy to ask questions and the relaxed atmosphere was very refreshing. I would recommend your class to anyone taking the ServSafe class. Thank you again for doing such an AMAZING job!!!”
– Memphis Community Schools, Laura N.
“This was my first ServSafe class and to say it’s a lot to take in is an understatement. With all your help, time and effort, I was able to pass my test and become ServSafe certified. Thank you for all your help and patience.”
– Memphis Community Schools, Christine H.
“I recently had the pleasure of attending the Manager food safety course provided by Food Safety of Michigan LLC. The benefits that Food Safety of Michigan included: 1 day of classroom study and review, as opposed to many other services that require 2-3 days of classroom study. Very affordable rates and a friendly and knowledgeable staff that made me feel right at home. I was able to pass the course and have to say my overall experience was an A+! I would strongly recommend Food Safety of Michigan LLC to anyone that is in need of immediate certification and wants to save money in the process.”
– Motor City Mad Dawgs, Larry F.
“It was a very good experience, comfortable seats, conveniently placed laptops, good visibility to the screen. Available refreshers was a plus. Overall, nice and comfortable set up. I got my results in a blink of an eye. Thank you.”
– Orange Leaf Bloomfield Hills, Fadel J.
“Darlene, you did an excellent presentation and it was very helpful.”
– Panama Café, William H.
“Thank you, Darlene. Already at work on the process. A worthwhile class that we can apply immediately, which is actually more than I had expected.”
– Triad Performance Training, Dave K.
“My thanks to Darlene at Food Safety of Michigan. She is professional, detailed in her training and extrememly accommodating. We had 9 employees that needed to get Serve Safe Certified, some recertified and some it was their first class. All 9 passed with great scores but more importantly they came out of the class better equopped to lead shifts in a food safe environment. Darlene provided study material for each of the attendees prior to the class along with a helpful pretest that helped everyone prepare. All in all I would highly recommend Darlene and Food Safety of Michigan and will certainly be using her services again.”
– Honeybaked Ham District Manager MI, Indy, Toledo, Karl Merkle